A small job is a technical or graphic adjustment on your Shopify store that takes a member of our team 1 hour or less. We’ve written out our definition of ”small” and provided examples of small design and technical tasks, here.
How does it work?
After your payment is confirmed, we send you a welcome email which contains detailed instructions to get started. Job requests are approved or disapproved within the promised first response time of 8-24hrs. Turnaround time is up to 48 hours for our $65 single job customers and up to 1-3 business days for monthly plan subscribers. Monthly subscribers will always be prioritized in the task queue.
What else should I know about your service?
Our service is our product and our product is the knowledge and experience of our developers and designers. Please recognize that the range of small jobs possible is very large and our team, as good as we are, has to spend time assessing and clarifying your job requests. There is a margin for error but we are best in the business.
Do you work weekends?
For PLUS plans subscribers, we currently accept, reply and work on small jobs during weekends. For single jobs and BASIC and PRO plans, the service covers Monday to Friday ET time only.
What if I need a bigger job done? Do you do that?
We only do jobs that we assess to be “small” i.e. less than 1 hour. However, we have handpicked service for other bigger features as well, that can do site setups and a wide variety of jobs that fall out of scope for us, at reasonable prices. contact us at [email protected] for free estimation.
Which type of tasks do you reject?
Any single job scoped at longer than 1 hour. We don’t do repetitive data entry, vector artwork or copy. We are usually good at finding solutions to automate big jobs, so feel free to ask us anything. We love to help with our connections and resources in the Shopify world.
I have a long list of small tasks, can you do this?
We can but we do one at a time and we work on one small job at a time. We are best suited for live stores. If you are in your build or pre-launch phase, our plans aren’t a fit for you. But we can help with our single jobs at $65/each until you launch.
We are a leading Shopify expert team with team members all over the world. We’ve been focused on delivering small technical and graphic jobs to Shopify users since May 2015 and have helped over 1600 Shopify store owners get stuff done.
ZAGO Sweden 2017 - Ideon Agora, Scheelevägen 15 D, 223 63, Lund - Sweden